Replacement: Replacement requests for purchased products are not accepted except in case of product damage. In case a damaged product arrives, please contact via email within 24 hours of receiving the product, and we will arrange to replace it with a new product.
Return: Return requests are not accepted, and if the product is damaged, a rescheduling will be arranged to replace the damaged product with a new one. If you encounter any problem related to your product, please contact via email within 24 hours of receiving the product.